Privacy Policy

Your privacy is important to us. It is Trilha do Viajante’s policy to respect your privacy regarding any information we may collect from you on the Trilha do Viajante website, and other sites we own and operate.

We work based on the Data Protection Law (13.709/2018) which provides guarantees of privacy, confidentiality, retention, protection of fundamental rights of freedom and the free development of the person’s personality. In addition, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Defense Code (Law 8.078/90), and the Internet Civil Rights Framework (Law 12.965/14).

We only request personal information when we truly need it to provide you with a service. We collect it by fair and legal means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

We make it clear why we are collecting it and how it will be used, as everything is done for correct general administration.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we protect within commercially acceptable means under current law to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except as required by law.

Our website may contain links to external websites that are not operated by us. Accordingly, we are not responsible for any damages from third parties. Please be aware that we have no control over the content and practices of third party websites and cannot accept responsibility or liability for their respective privacy policies.

As a consumer, you are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us through our form.

Our policy is constantly updated.

The data subject is hereby informed that the content of this Privacy Policy may be changed at the discretion of the Trilha do Viajante website, regardless of any notice or notification. In the event of any change, the modifications will take effect from the moment they are made available on the website.

The Trilha do Viajante website is not responsible if you use your data incorrectly or untruthfully, and is excluded from any liability in this regard.

Política de Cookies

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How do we use cookies?

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Cookies we set

Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Survey related cookies
From time to time we offer surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site Preferences Cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or the pages you visit, which helps us to understand how we can improve the site for you.
From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it is important for us to understand statistics about how many of the visitors to our site actually make a purchase and so this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

User Commitment

The user undertakes to make appropriate use of the content and information that the Trilha do Viajante website offers and with an enunciative but not limited character:

A) Not to engage in activities that are illegal or contrary to good faith and public order;

B) Respect for all national or international laws to which Brazil is a signatory;

C) Do not disseminate propaganda or content of a racist, xenophobic nature, betting houses, games of chance, any type of illegal pornography, in support of terrorism or against human rights;

D) Do not cause damage to physical systems (hardware) and logical (software) of the Trilha do Viajante website, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damage;

E) The published contents have copyright and intellectual property rights reserved, as established by the Copyright Law No. 9,610, of February 19, 1998 of the Brazilian Federal Government and related laws. Any infringement will be reported to the competent authorities.

Data subject rights

The holder of personal data has the right to request information regarding their data from the Trilha do Viajante website, through the specific processing channel, at any time, upon formal request.

Requests will be analyzed as provided for in current legislation within a period of 72 hours, unless otherwise determined by law and/or subject to law.

According to the text of the LGPD, data holders may exercise their rights by means of:

Confirmation of the existence of processing;
Access to their personal data;
Correction of incomplete, inaccurate or outdated data;
Anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the provisions of this Law;
Portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
Deletion of personal data processed with the consent of the holder;
Information of public and private entities with which the controller shared data;
Information about the possibility of not providing consent and the consequences of refusal;
Revocation of consent.

How to exercise your data subject rights?

If you do not wish to receive our marketing communications, you can unsubscribe from future mailings by clicking on the link sent in the marketing email;
For other requests regarding the rights of the holder of personal data, please contact us using our form;

More information

We hope that this has been clarified and, as previously mentioned, if there is something that you are not sure whether you need or not, it is generally safer to leave cookies enabled in case it interacts with one of the features you use on our site.

The Trilha do Viajante website will make every effort to safeguard the information and data collected from users by the website. However, considering that there is no fully effective and secure means of transmitting and retaining electronic data, the Trilha do Viajante website cannot guarantee that unauthorized third parties will not succeed in improper access, exempting itself from any liability for damages and losses resulting from the conduct of third parties, external attacks on the website such as: viruses, database invasion, technical or operational defects or faults resulting from the use of the website and due to connection failures.